Shipping & Delivery
We want your order to arrive quickly and in perfect condition. Read on to understand our shipping process.
🕐 Handling time
We pack and ship orders within 1 business day after payment is confirmed (excluding weekends and Dutch national holidays). You will receive a tracking number by email as soon as your parcel is on its way.
🇳🇱 Delivery in the Netherlands
Standard shipping: €4.95 – delivered within 1-2 days.
Free standard shipping on all orders above €50.
Express: €7.95 – next day delivery if ordered before 14:00 (Mon-Thu).
🇪🇺 European Union
Standard shipping: €9.95 – delivery in 3-6 business days. Free on orders over €100.
Express options are available at checkout for an additional fee.
🌎 Rest of the world
Shipping rates are calculated at checkout based on weight and destination. Delivery usually takes 7-14 business days. Please note that we are not responsible for customs delays.
🛃 Import duties and taxes
For deliveries outside the EU, you may be required to pay local customs duties, import VAT, or handling fees. These are your responsibility. We recommend checking with your local customs office before ordering.
🔁 Lost or damaged parcels
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will open an investigation with the carrier and provide a replacement or refund as appropriate.